1. Scope and Applicability

This Privacy Policy outlines how we collect, process, and safeguard personal data obtained through the Website in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing this Website or submitting personal data, you consent to the practices described herein.

2. Information We Collect

We collect the following categories of personal data:

• Account information: such as your email address and name
• Payment information: processed securely by our third-party payment processors (we do not store full payment details)
• Usage data: including interactions, preferences, and feature usage
• Communications: including messages sent to our support team

3. How We Use Your Information

We process your personal data for the following purposes:

• To provide, operate and improve our services
• To process payments, manage subscriptions and maintain account access
• To send important service-related updates and notifications
• To provide customer support and respond to enquiries
• To analyse usage patterns and improve user experience

4. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share your data only in the following circumstances:

a. With your explicit consent
b. To comply with legal or regulatory obligations
c. With trusted service providers who assist with hosting, authentication, analytics or payment processing
d. To protect our rights, safety or the security of our users

All third-party partners are required to handle your information in accordance with applicable data protection laws.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

6. Authentication & Third-Party Services

We use Supabase for account authentication and may offer optional social login providers such as Google, GitHub or Discord. When using these services, their respective privacy policies also apply. We receive only the basic profile information necessary to create or authenticate your account.

7. Cookies and Tracking

We use essential cookies to maintain your session and store preferences. We do not use advertising or cross-site tracking cookies. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Account information: retained until you delete your account
• Payment and subscription records: retained as required for legal and financial compliance
• Usage data: may be retained in anonymised or aggregated form for service improvement

9. Your Rights

Depending on your location, you may have the following rights under data protection law:

• The right to access your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data
• The right to data portability
• The right to object to or restrict certain types of processing
• The right to withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

ClassiCad is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page along with an updated “Last updated” date. Continued use of the Website after changes have been published constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our official support channels. We will respond as promptly as possible.